Product Condition: shelf pull product from high end department store
armpit to armpit: 23.5
Product source: all our products are from high end major department store (overstock, display, returns, and liquidation sales), so they are all authentic.
- Shelf pull products: they may or may not have original sales tag (listed as new with tag, new without tag, or new with defect). They have been used in department store for display and customer try out process, therefore it might contain some stain due to employee/customer contact which should be washable. Please check/enlarge all pictures for detail.
- Customer return products: those are returned products from department store customer, which are lightly used but in good condition (listed as pre-owned). Please check/enlarge all pictures for detail.
Product inspection: we are trying our best to cover main area of product and enlarge the area that has major stain or defect. We will state the major stain/defect in the “Product Condition” section, but cannot guarantee that we could cover 100%. Buyer please enlarge and check every picture for details.
- We normally take picture and list product in the condition we acquired. If we spend resource to make up the product (cleaning, fixing, etc.), the cost would need to be added to the price for buyer to pay. Therefore we decide to let buyer take care of the task and enjoy the big discount we could offer.
- There might be some plastic snags on the products shown in the pictures which are from department store usage, they are very easy to remove.
- Lots of times there will be a mark from black marker on one label inside of pants/shirts. It came from the department store liquidation standard process (buyer will not be able to return the product at original department store). We do not treat this as a stain or defect.
Price negotiation: we are offering on average more than 50% discount (up to 90%) on our listing compared with original MSRP. We do not accept any further price negotiation.
Shipping: we offer free shipping to all domestic orders. Product is normally shipped out within one business day after payment is received and cleared. Normally products are shipped with USPS first class mail or priority mail based on product weight. There is always a tracking number after product is shipped, buyer could check it from Ebay account.
International buyer: we do not accept international order at this time.
Return policy: we accept product return within 14 days after buyer receive the item, buyer will pay the return shipping. Product needs to be in the same condition as when the product is received by buyer. We will refund full payment from buyer and do not charge restock fee.
Customer service: we really enjoy good customer relationship and expect repeat business. Please do not hesitate to contact us for any question.