- Please be patient when contacting us, all messages will be replied within 24 hours.
- Please let us know immediately if a package is damaged upon arrival.
- Feel free to contact us if you’d like to combine shipping on your purchases.
- We appreciate your feedback and we will send buyers positive feedback after a shipment has been processed.
- Customer satisfaction is significant to us. If you are dissatisfied with a transaction for any reason. Before taking any action, please contact us through eBay and we will do everything we can to help you.
- All orders will be processed and shipped within 24 hours, Monday to Friday in most cases.
- Most packages will be shipped via AIR Mail, it usually takes 15-25 days for delivery.
- A tracking number will be emailed to you upon shipment. Please note that logistics does not update tracking information location by location.
- We only ship to address that you input during Paypal checkout. Buyers are responsible for wrong or undeliverable address.
- Returns will be accepted within 30 days after delivery. However, if the item is damaged upon arrival, buyers must contact us within 3 days after delivery for any refund or replacement.
- Returns will not be accepted if buyers caused any damages to the item.
- Refunds are given as Exchange or Money Back.